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Technology Dictionary: Convey Your Thoughts With Tech Key Words

admin — Wed, 16 Dec 2009 16:47:40 +0000

onlinedictionaries asked:

The technical terms are those which are used by the experts in any industry; most commonly by those in the field of computers. They use these terms to communicate with the people in their field easily and feel comfortable to convey things by using technical key words. It is difficult for a common man out of this field to understand these techy terms and in that case comes the entry of “Technical or technology dictionary” to help you out with easy ways of understanding these stuffs.

The main aim behind the design or creation of the technology dictionary is to make sense of what these technical terms actually means to you. Though this may appear as a specialized language to the layman, the technology dictionary makes it easy for them and gives them an assurance of comfort to learn these terms quickly.

The technology dictionary is all about the high definitions used in the IT field and the computer related terms. It consist of all type of relevant definitions used in the technical industry and is not limited to any kind of programming languages, hardware or software, any high level OS or networking, electronics or telecommunications and many more related things. The technology industry covers all the technical terms and the technology dictionary aims to cover the explanation for all these type of related terms and definitions.

It is always worth going through the guidelines in the technology dictionary before peeping into the stuffs provided in them. The guidelines will give you a clear walk through on how to learn and when to use the unusual words that are used in the computer industry. Also, one more thing to be understood is that ‘technology’ does not stop with computer and related industry but also it is spread over all fields where innovative and creative things have their roots.

Hence, technology dictionary is all about the collaboration of computing, networking and all the related terms of the technical database in the world. The terms and acronyms provided in the technology dictionary endows with the definitions and meanings of them in the wider area of information technology, science and computers. The creators and information providers of technology dictionary are the experts who are experienced in these fields. All these information provided saves the time that they spend to search for the meanings of these tech terms to their understanding. The technology dictionary is also valuable to people working in technology, computers, owners of these fields and even to the potential buyers.

There are books and CDs and DVDs available for learning all these technical terms and definitions but the technology dictionary covers the entire concept of people’s expectation and no word could be said as ‘missed out’ in the dictionary. The dictionary is prepared in the user’s point of view and it suits all types of age groups, starting from school going to higher studies and to professional and also researchers and experts. So, make the best utilization of the technology dictionary and Enjoy learning!

Kansieo.com

Breaking the Technology Barrier: Using Technology in Education

admin — Sat, 05 Dec 2009 19:27:41 +0000

Patrick Wellert asked:

Running Head: Breaking the Technology Barrier

Breaking the Technology Barrier: Using Technology in Education

Patrick Wellert

ETC 558

Northern Arizona University

Abstract

It has long been difficult for teachers to effectively communicate the objectives and goals in a fun and exciting way that reaches the students. In the changing times teachers need to find ways to include students into the lesson using the technology made available to them. It has long been believed that teachers need to get over their fear and use technology openly with students in order to meet their educational needs. By including students into the lessons teachers will experience a more positive classroom experience.

Breaking the Technology Barrier: Using Technology in Education

            Technology and education have always seemed to go together. In order to prepare students for the workplace or college they need to be able to be exposed to it. Teachers in the classroom use technology believing that the students are gaining valuable information and retaining the concepts taught but in reality the students need to be involved in the lesson and actively participating in activities that include technology. Student engagement is critical to student motivation during the learning process. The more students are motivated to learn, the more likely it is that they will be successful in their efforts. (Beeland, 2002).

Uses of Technology

            There are numerous uses of technologies that are available to teachers to include students into the classroom’s lesson. These include Interactive Whiteboards, Proximas, PowerPoint games, interactive DVDs, Ventrilo chat software, Myspace, Blackboard, and scavenger hunts. To put the uses of technology into an effective practice, teachers need to help students set achievable goals; encourage students to assess themselves and their peers; help them to work co-operatively in groups and ensure that they know how to exploit all the available resources for learning (Hall, 2006). The following are how some technology is used to help students learn.

Interactive Whiteboards

            There are two different types of whiteboards. The first is a virtual version of a dry erase board. It allows students to see what the instructor or other students write or draw using a special pen. The second functions similar to a normal whiteboard but also contains a projector screen, an electronic copy board or as a computer projector screen on which the computer image can be controlled by touching or writing on the surface of the panel instead of using a mouse or keyboard. They function by connecting a projector to the whiteboard panel with the use of a computer and software. It is important to know the different functions in order to determine which whiteboard is right for the educator. By knowing the difference you can also learn the terminology and understand the basic functions of each.

Proximas and PowerPoint

            PowerPoint is a software program that is being used in the classroom as a tool to incorporate learning activities into the curriculum. PowerPoint enables teachers and students to actively create presentations with graphics, charts, diagrams, and pictures in their slideshows to help make often complicated ideas and lessons more manageable and understandable. It is a way for students to engage in research, and present information to their peers. When students are actively learning, taking an active role in the learning process, they seem to understand the information better, and enjoy the lesson. The use of a game also allowed Jones and Mungai to directly address the learning style needs of the visual (58%) and tactile learner (22%), which represents eighty-percent of those involved in the content related courses. When constructed with different learning styles in mind, games can often accelerate the learning process (Jones & Mungai, 2003). By itself PowerPoint is not a cure-all remedy, but rather a tool that needs to be understood and used properly for it to be effective as an active learning tool. It also has shown that students that did use PowerPoint as a learning tool were more engaged in the discussions (Rowcliffe, 2003). This will encourage teachers to use PowerPoint as a way to involve students into a lesson by stimulating discussion. For PowerPoint to take place in a classroom an Interactive Whiteboard or a Proxima is needed. A Proxima displays a computer screen onto a screen much like a projector at a movie theater. The user is able to display items such as websites, PowerPoint, and interactive games. A way for students to interact using this technology is through games created by teachers and used in the PowerPoint lesson. Games such as Hollywood Squares, Jeopardy, and Who Wants to be a Millionaire are created using slides and links to answer the questions. Teachers may use a blank template and fill them with different answers for the students to use as a review. Teachers may even let the students create their own review using the blank templates. This activity can also be used in a small group or team setting.

Advantages to the Students

Learning sciences research tells us that students learn much better “by doing” rather than “by listening.” This means that passive learning – the traditional lecture – is being replaced in our classrooms by more active learning activities that emphasize student problem solving, discussion, presentation and other “authentic” learning-by-doing-activities. (Day, 2004). By including students into the lesson it opens up a realm of possibilities because students can retain roughly only 10% of what they write down.

Teacher Apprehension

            So why are teachers not using technology that engages and interacts more frequently with students? There are many reasons why teachers feel apprehensive or uncomfortable using an interactive whiteboard, proxima and PowerPoint. The first of which could be the length of time from their college prep program until now. Teachers often get exposed to and learn new technologies in their teacher prep courses. Some might not have been prepared enough upon entering the workforce. Although the availability of technology in American schools has increased (US Department of Education, 2000), information released by The National Education Association (2004) indicates that less than 35% of public school teachers feel they are "well prepared" or "very well prepared" to use this technology effectively.

            The second reason is blockage from the school’s control or security system. Teachers claim that the firewalls and filtering systems create blockage in their attempts to educate and communicate with others with technology (Murray, 2004). The teachers and other users can become frustrated when they do not understand why a certain item like a website used for a scavenger hunt or a hyperlink in a PowerPoint are not available.

            The inconsistency from school to school is another reason. At one site there may be access to all different types of technology while at another the absence is very evident. The general public perception is that our schools are using technology and managing our resources in that area well. In several surveys done some schools do show nearly 100 percent use of technology while in others the use of technology is nonexistent (Starr, 2003).

Summary

The research has shown that there are proven benefits to using technology in the classroom. The ability to integrate technology into the classroom can add valuable information and ideas to our students.

By facilitating Proximas, PowerPoint, and interactive whiteboards our teachers will be able to reach a broader audience of learners.

References

Beeland, W.D. (2002). Student engagement, visual learning and technology: can interactive

whiteboards help? Retrieved May 31, 2008, from www.apexavsi.com

Day, J. (2004). Enhancing the classroom learning experience with web lectures. Retrieved May 31, 2008 from http://smartech.gatech.edu/dspace/handle/1853/65

Hall, B. (2008, March 4). Explorations in learning. Message posted to Student Centered Learning, archived at http://secondlanguagewriting.com/explorations/Archives/2006/Jul/Studentcent

eredLearning.html

Jones, D. C. & Mungai, D. (2003). Technology-enabled teaching for maximum learning.

International Journal of Learning, (10), 3491-3501.

Murray, C. (2004). Teachers: Limited time, access cut school tech use [Electronic version] e School news, 1-5

National Education Association. (2004): Technology in Schools. Retrieved May 31, 2008 from

http://www.nea.org/cet/

Rowcliffe, S. (2003) Using PowerPoint effectively in science education: lessons

from research and guidance for the classroom. School Science Review 84 (309).

Starr, L. (2003). Encouraging teacher technology use [Electronic Version] Education World, pg 1

US Department of Education. (2000). Internet access in public schools. Washington, DC: National Center for Education Statistic.

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Begin A Fulfilling Information Technology Career Near Washington Dc

admin — Tue, 24 Nov 2009 06:09:08 +0000

Kristina Keffer asked:

Information Technology is an industry that still provides lots of career opportunities in today’s unstable job market. Software development, networking and record maintenance in the health care facilities are just a few of the the opportunities in the information technology field. Because there are many opportunities available in the information technology industry, there are countless numbers of training colleges that have sprung up offering training courses. If you look around for “Information Technology Schools,” you’ll find hundreds of the training schools. However, all schools are not created equal. Selecting the training institutes that offer you the best information technology classes will is a large, and often daunting task. Reading this article will help your search for the best information technology classes in DC metro area. Here is what to look for in an information technology training college.

1. Look for Information technology classes with various options

You will be well aware that there are options like associate degrees and bachelors degrees for information technology. You must always look for information technology classes that offer both associate’s and bachelor’s degrees in the same college. There very few training schools in the DC metro area to offer both associate and bachelor degrees in information technology.

2. Look for information technology classes with updated training materials

Information technology is a rapidly changing field so there will always be updates in technology that you have to learn as you go. Because of this, you should get the most updated knowledge in computer science to stay in the industry. You should do your research and make sure that the training materials used in the information technology classes are giving you the most updated information in computer science.

3. Look for more practical classes in computer science

Unlike other programs, the information technology classes need more practical tuition than theory. Make sure that the training school you choose has adequate lab facilities. The technology courses should also contain lots of lab sessions focusing on computer science. These practical sessions in computer science will help students to learn the actual applications of their knowledge, and gives them more confidence as they start out on their new career.

4. Look for placement assistance

Though there are lots of career opportunities for students graduating with an information technology degree, the placement assistance offered by some of the best training schools will help in the career search. Joining the information technology classes with placement assistance help you land a .

Finding the Right Information Technology School

With the huge popularity of computer science and information technology, thousands of training schools have opened worldwide. Unfortunately not all the training schools are the same. Moreover, some online career training scams have entered the field quite recently. Doing a little research will ensure that you find genuine schools which offer good education in the field of Information Technology. Virginia, for instance is home to several wonderful career schools which offer practical and tailored curricula to a diverse community of working adults and students. With the help of such colleges, getting into a career in information technology is safe and easy.

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Grabbing the Latest Interesting Tidbits From Technology Blogs

admin — Thu, 05 Nov 2009 05:38:02 +0000

Gen Wright asked:

Technology is one of the most interesting subjects to follow. As technology is constantly evolving, you get new and exciting stuff happening on a daily basis. It is fun and exciting to check on the latest headlines to see what is new, what is in, and what is out. You can get your daily dosage of technology news from various sources.

Established technology sites.

These are huge technology sites that are well recognized in the industry. Sites like CNET, Tomshardware, etc. offer fresh and interesting news on a daily basis. In fact, some sites are so popular that hardware manufacturers actually send them free hardware so that the editors can test them out and post reviews on their sites. That means, you, as the reader, get first hand information on the performance of the latest hardware.

News search engines.

News search engines are not dedicated to technology news, but you can use them to search for your favorite news. Simply type in the keywords (e.g. “latest CPU”), and the latest and most relevant news will be presented to you. You can even subscribe to the news based on those keywords.

Technology blog search.

Technology blog search engines like Technorati are very interesting. They do not work the same way as search engines. You have to wait for the search engines to crawl a site before you get updated content. For blog search engines, the blog actually sends a ping to the search engine, letting the crawler know that there is new content. It’s interesting to observe that blog search engines always tend to get the word out faster than traditional search engines. Perhaps that’s why they are gaining in popularity.

Technology blogs.

From the search engines, you can easily locate technology blogs. There are thousands and thousands of technology blogs on the Internet. So what is it that separates the quality blogs from the not-go-great technology blogs?

Usually, you can tell if a blog is a quality blog or not just be reading the first few posts. On the Internet, everything is about content. So killer content is what you are looking for. For technology blogs, killer content means more than just being grammatically correct. It also means more than just copy and paste specifications. Specifications of technological gadgets are important, but once the specifications have been publicly released, almost every blog can post such information. In other words, the information is not unique.

What you want is unique information – information that cannot easily be found elsewhere. For example, a technology blog can hand pick interesting technology gadgets and write exclusive reviews on these gadgets. You can read about the latest voice activated alarm clock, or the latest gaming laptop, 3G iPhone, etc. Since these gadgets appeal to the masses, you are assured of interesting content. Those are the blogs that are worth reading and following.

You may then choose to follow those news sources by subscribing to their RSS feeds. You can do this using an RSS reader. If you do not want to use a feed reader, you can simply bookmark the sites and visit them at a later date.

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Cisco Systems, Microsoft, and the Rewarding Trade of Information Technology

admin — Tue, 20 Oct 2009 14:03:16 +0000

Donald Carroll asked:

My name is Donald Carroll. I am the President and Webmaster of Green Planet Fantasy Theater. How did I get here? I have over ten years of work experience in the field of Information Technology (IT). I also have five years of teaching experience as an instructor in both Microsoft and Cisco technologies as well as other networking technologies such as Novell Netware, Unix, and Linux. I am twice certified by Microsoft as a Microsoft Certified Systems Engineer (MCSE), and twice certified by Cisco Systems as a Cisco Certified Network Associate, or CCNA?

The field of Information Technology has been very good to me and is an excellent trade to get into for those of you looking at entering a career or changing careers. As a former instructor, I can tell you that as a prerequisite you must be at least comfortable with using computers; better if you have a knack for fixing them when they break! Those of you who are very familiar with using, repairing, and even building computers are perfectly cut out for the lucrative field of Information Technology.

The purpose of this article is to help you in getting started on the path towards earning your industry standard certifications in the field of Information Technology while also gaining hands on practical experience with computer networks. I will tell you on the next page exactly what to do if you are interested in entering the field of Information Technology, even if you have no experience whatsoever. In the field of Information Technology, it is often not enough to just earn your certifications as employers generally favor IT professionals with work experience.

I will also share with you more about my own background and how it helped me to enter the field of Information Technology.

In the early 1990′s I was working as an administrative assistant, and as part of my duties I learned how to use a number of different computer programs; common business applications including word editors, spreadsheet programs, and databases. After my stay as an administrative assistant, and while I was seeking new and interesting employment opportunities, I sent away for a PC (Personal Computer) home study course, mostly because it came with a PC! I learned computer hardware, and computer software, including operating systems such as Microsoft DOS and Windows version 3.1. (Learning computer hardware and computer software, including operating systems such as Microsoft Windows XP and Microsoft Windows Vista is the first step in training for a career in Information Technology. I will explain more about this on the next page.)

I was also able to connect to the Internet using a modem; at that time, the only real Internet choices there were was “GopherNet”, and the America Online Network. (“GopherNet”, which is still in existence today, allows you to view folders and files on a remote computer, not web pages. The America Online Network has merely changed over the years.) Besides then connecting to a rather bleak Internet, in comparison with today’s Internet, you could connect to what were called “BBS’s”, or electronic bulletin boards. These “sites” allowed you to chat, play online games, and both upload and download content. ( I would have to check to see if any “BBS’s” are still in existence today!)

In 1997 I relocated to the Silicon Valley (San Jose, California), and I began applying around for administrative assistant positions. One recruiter pointed out that I “had a list of computer skills a mile long” between having learned a number of business applications, and having also completed a two year home study course as a PC Specialist. I was offered a high paying short term contract to provide computer support for employees at NEC Computers. I was basically an apprentice to what I would call a “guru” in terms of computer and computer networking skills.

I also entered college again to earn an Associate of Science/Information Systems Degree. After my contract at NEC Computers ended I applied at Honeywell Automated and Industrial Controls, and I accepted a position as a hardware technician. At this point now in my life I was pursuing a second degree in Information Technology, and working in the field of Information Technology, developing on the job skills critical to become a real expert. (At that time, the field of Information Technology was called Management Information Systems (MIS). Later it was changed to Information Specialist (IS), and today it is known as Information Technology (IT)).

That was the beginning for me. I soon continued on to teach networking technologies, and I accepted senior engineering positions with a number of different companies and corporations. I WAS EARNING WAGES and BENEFITS PACKAGES I HAD NEVER DREAMED OF!!! I essentially climbed the ladder from working as a computer hardware technician to working as an instructor, a network engineer, a senior network engineer, and finally as a consultant! Today I work as a contractor and as a webmaster.

If you would like to enter the field of Information Technology yourself PLEASE CONTINUE READING!!! I have myself graduated over four hundred computer networking students, and I can teach you how to learn computer hardware and software, and computer networking. I will tell you what course books to study and how and what certification tests to prepare for.

The field of Information Technology is not about computer programming, or application development; this field is all about the designing, building, maintaining, troubleshooting and repairing both the computers and the computer networks that companies use to store and use their data. In considering computers, there is the computer hardware; the disk drives, cd-rom drives, memory, motherboard, processors, power supplies, mice, keyboards, and other parts and peripherals. There is also the computer software; namely, the operating system, like Microsoft Windows XP or Microsoft Windows Vista, and computer applications or programs, such as Microsoft Office or Adobe Acrobat Reader.

When one or more computers are connected together to form a computer network they are connected using network devices such as hubs, switches, routers, and other network devices. In the field of Information Technology some IT Specialists prefer to work on computer hardware and computer software, and special computers used in a computer network called network servers. Other IT Specialists prefer to work more with network switches, network routers, and other telephone and telecommunications equipment.

If you would prefer to work with networking devices more than with computer hardware, computer software, and servers, you might want to pursue getting certified as a Cisco Certified Network Associate, or CCNA. (The CCNA certification is either one or two exams; you have a choice of taking it as either one or two exams depending upon your preference.) Your duties as a CCNA would revolve more around configuring and troubleshooting network routers and switches, and working with leased line providers and telecommunications equipment. Cisco Systems also offers other more advanced routing certifications beyond the CCNA, namely the Cisco Certified Network Professional, or CCNP, and the Cisco Certified Internetwork Expert, or CCIE.

If you would prefer to work on computers; installing and fixing computer hardware and computer software, and administering network servers and network databases and applications, you might be interested in pursuing first the A+ certification followed by the Microsoft Certified Systems Engineer, or MCSE certification. (The A+ certification exam is given as either one or two exams; one exam is based on computer hardware and the other exam covers special software known to IT Specialists as operating systems. The Microsoft Certified Systems Engineer, or MCSE, is awarded upon the successful completion of seven individual exams.)

Many IT professionals maintain proficiency in computer hardware, software, network servers, and computer networking devices such as routers and switches. Many employers demand that their IT staff be able to help employees with simple computer problems while also being able to solve complex network problems on network routers, switches, and even firewall systems. Many positions in the field of Information Technology require an A+ certification, an MCSE, and a CCNA. Other positions require only one of these certifications, plus or many any of a number of other industry standard certifications.

Unless you decide to pursue the Cisco Certified Network Associate, or CCNA certification, you will probably want to begin learning the ins and outs of a single computer before studying computer networking technologies. You can purchase the textbooks for the A+ certification, the MCSE certification, and the CCNA certification at almost any book retailer.

Focus first on the A+ exam material before proceeding to the MCSE exam material and/or the CCNA exam material – this is best if you are an absolute novice. It is also a good idea to set up a small computer network at home to practice with – hands on experience with these technologies is essential to success! It is also a good idea to attend a technical school to learn the basics of networking technologies, but you can study and become proficient with these technologies on your own just as well.

With your A+ certification behind you, you can work as a PC technician, or even as a Help Desk Specialist (helping employees with their hardware, software, and basic network problems.) While pursuing your MCSE and or CCNA, you can apply for positions as a junior systems administrator, network administrator, and even a junior network engineer.

Study your exam materials, setup your own home network that you can use to practice on, and by all means try to meet people who work as IT Specialists so that you can learn more about working in the field of Information Technology. Maybe you can spend a day at work with them working for free as an apprentice? (Companies usually do not mind extra help for free!)

Create a sharp resume’ listing your certifications and/or technical school degrees, and your work experience…if you do not have any work experience, try to get some working with an IT Specialist. Though certifications are important, most employers prefer work experience. Some job interviews have a required technical interview where you are tested on your fundamental knowledge and your ability to troubleshoot and resolve computer and computer network problems.

Once you have passed you A+ certification exams you can begin applying to work as a computer technician (hardware and/or software technician.) From there you can continue your studies in networking, earn your MCSE and/or CCNA, CCNP, or CCIE, and become a network engineer, a senior network engineer, a contractor, or even work as a consultant.

Good luck to you…if you have any questions about the field of Information Technology please feel free to contact Donald Carroll at Green Planet Fantasy Theater.

(For more great “how to” articles, plus DVD Movies, Music Collections, PC, XBox, Wii, Sony Playstation and Nintendo Games, Software, E-Books, Audio Books, and Adult *** Material FREE, visit Green Planet Fantasy Theater online at http://ww.myplanetfantasy.com.)

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The Right it Stuff: Finding and Working With the Best Information Technology Services Partner for your Small Business

admin — Wed, 23 Sep 2009 22:59:59 +0000

Ilene Rosoff asked:

Do you often feel stuck in the computer abyss when it comes to managing your company’s needs for web or information technology services? Businesses with fewer than 50 or 60 employees often find themselves struggling to keep pace with their basic web and computer support services and miss out on effective small business IT solutions.

Without the guidance of an information technology services provider, small businesses can end up wasting time and money on computer support services because they aren’t in touch with the best technology tools and practices for small business IT solutions. Even zero-employee companies can benefit immensely from a computer support services partner who shows them how to standardize their practices, save money with the right hardware or software and develop effective websites.

Putting Out Fires – Who Needs Dedicated Computer Support Services Anyway?

The approach often taken by small organizations when it comes to information technology services is one of putting out fires. No one has time to update the website, the network is cobbled together with wiring strung across the floor, and you’re not sure when the last backup really ran. Then, a hard drive starts going click-click. You call that guy you occasionally use for computer support services, “Joe-I-Fix-Anything-PCs,” to get the computer booting. That’s when to your horror you discover that the tape in the drive since last Tuesday wasn’t really backing up and the click-click is the sickening sound of your QuickBooks data being eaten by the dying hard drive.

There is a Better Way: A Solutions Partner for Web and Information Technology Services

It isn’t that “Joe” can’t spot you some quick computer support services and get you up and running again. It’s the point that the “bargain” hard drive failed without warning, your data wasn’t backed up and you didn’t even have a centralized data management practice to begin with. Wouldn’t it have been great to avoid all the headaches by using best-practice guidelines for business management and making informed purchase decisions? That’s where a good small business IT solutions provider comes in, not only to avoid disaster but to save money. For example QuickBooks could be integrated with your shipping and credit card processing which saves three employees 30 hours a week in order fulfillment. Then you might implement a web solution for online orders which integrates with QuickBooks. A good information technology services partner makes computer support services a value proposition.

Small Business IT Solutions – Hiring a Partner

So what’s the best way to find a great web or information technology services partner to work with and then get the most out of that relationship?

1. Look for a company that specializes in small business IT solutions

Computer support services companies that specialize in small business will be more in tune to your particular needs and challenges. They will understand budgetary constraints for computer support services and the need to use resources very efficiently. Because technology developers and manufacturers are now seeing a large and relatively untapped market of small business customers, there are some terrific tools emerging for small organizations. A technology partner focused on small business IT solutions and information technology services will help your company grow and succeed.

2. Do you need a local information technology services partner?

Not necessarily. If the goal here is to find a provider of information technology services to help you manage your website, make purchase decisions and facilitate projects, it doesn’t have to be local. With sophisticated remote tools and web-based collaboration, many problems and projects can be addressed remotely. The key is to find a good fit. For onsite service such as network installation or hardware swaps, a good solutions partner can identify and schedule local computer support services as needed or works with a nationwide network experts for repairs, rollouts or other onsite computer support service. If the company isn’t local, ask what provisions it has in place for onsite service.

3. Personalized computer support services

One of the stigmas attached to the tech industry and a common complaint about providers of computer support services is lack of personalization. A good provider of information technology services wants to get to know you, your processes and your employees. The staff should ask questions about what your company does and who the key contacts are to gain a feel for your organization’s culture. Likewise, access to the provider’s staff and resources is equally important. The relationship is going to be much more effective when that company has a mandate for personalized service and an open door to communications.

4. Due diligence

Think of hiring a solutions partner for information technology services like you would hiring someone for your staff. Look for a company that is seeking a long-term partnership. Ask for references. Then find out how long the company has been in business, who you will have access to for a problem or project and how the provider charges for its computer support services.

5. Cohesive approach and good facilitation

The partner that you select should want to take a cohesive approach to understanding your business or organization and help you come up with a customized plan for your technology and web needs, be it a long-range strategy or a specific project. The difference between “Joe-I-Fix-Anything-PCs” and a provider of complete information technology services and solutions is someone who can do a good discovery about your organization and its goals, facilitate the project and help bring together providers for the components outside their expertise. Also, a one-stop shop can provide you with benefits. Keeping your hardware and software purchases, web and computer support services together can provide you economies of scale combined with the convenience of single point of support and access to someone who knows your business.

How to Get the Most Out of the Relationship

6. Identify key problems, goals and areas to improve efficiency

Once you partner with a provider of information technology services and solutions, the first and most important step is an analysis of problems. The more you can communicate about your company, current practices and areas to improve, the more effective your solutions partner can be in coming up with a computer support services plan designed to keep things running smoothly, maximize your assets and move your organization forward.

7. Set up best practices

Typically the biggest challenge small organizations face in being successful is getting out of their own way, seeing the big picture and making the changes necessary for improvements to happen. A good small business IT solutions partner can help you set up best practices to get most out of your investment in information technology services. However, making sure those practices are implemented and followed rests squarely on your shoulders, not on those of your computer support services provider.

8. Avoid costly mistakes – Don’t make impulse purchases

Whereas large companies tend to have a formal evaluation and approval process in place for making technology purchases, many smaller organizations make impulse purchases. Let the company you’ve hired for information technology services do its job and provide you its expertise on purchases. If the company resells hardware and software at competitive rates, purchasing from it can be worthwhile. You’ll have a single point of purchase for computer support services, and the company can recommend hardware and software from manufacturers it has partnerships with and expertise on as well. All of that translates to added benefit to you.

9. Choose managed information technology services designed for business

Small organizations have a tendency to operate off the cuff, looking for freebies or grabbing cheap services not really designed for business. This approach to information technology services can come back to bite you. If you want to grow your business, approach your needs for computer support services like a bigger organization would. If your IT partner makes recommendations on computer support services that you think you can find cheaper elsewhere, take a hard look at what you are getting and how it can really benefit your business. Once you weigh all the benefits, you may find the value to your business growth and offerings far outweighs the cost.

10. Can I still do it myself?

Working with a good provider of information technology services doesn’t mean you can’t do anything yourself. In fact, a reputable and innovative IT company should educate you on how to better manage your technology needs and investments. There are still a lot of day-to-day tasks you can and should do within your organization, depending on your skill level, time and desire. The point is to keep your computer support services partner in the loop and use their expertise and input on major technology decisions.

Conclusion

So, what’s in it for you? By partnering with a provider of information technology services, you’ll find a more thought out, comprehensive approach to small business IT solutions that can increase efficiency, save you money, generate revenue, and help your business succeed

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Technology Vendor Contracting: Breaking the Mold

admin — Wed, 09 Sep 2009 00:31:14 +0000

Timothy Nuckles asked:

Commercial buyers of information technology products and services are locked into a self-defeating pattern of behavior when it comes to negotiating contract terms and conditions with technology vendors, and it is time to move on to a better approach. Better technology vendor negotiations produce better contracts for a technology project, and better contracts produce better project outcomes. So, break the mold and move on to a better way of negotiating contract terms and conditions for your next technology project.

Vendor Contracts – Timing Is Everything

Let us assume that by now you have done a lot of planning and information gathering for your proposed technology project, you have completed a vendor selection process, and now it is time to document your deal with your chosen vendor.

At this stage in the technology procurement process, the most common practice—indeed the almost-universal practice—is to distribute the vendor’s proposed contracts to your project team for review and comment. Then, as if by instinct, everyone starts looking for vendor bias in the contracts. No one has been given this specific directive. You simply assume and expect that everyone knows the drill. Folks on your project team begin striking certain biased provisions and scribbling notes about amending others. For sure, removing or limiting vendor bias in the contracts is a worthwhile exercise, but now is not the time to perform this exercise.

Light bulb on

I had to get several technology deals under my belt before I realized this, but at this early stage of the contracting process, you really need to focus first on terms and conditions that are important to you, not the terms and conditions that are important to your vendor. We know your vendor has included in its specimen contracts (as modified prior to presentation to you) all the terms and conditions of your deal that are important to your vendor. In fact, they are very easy to identify. They are all the contract terms with vendor bias. These provisions are so important to your vendor that it has purposely added bias to them, often with obvious exaggeration and redundancy. Even if your vendor has to bargain down somewhat from these provisions, your vendor is still in a safe position because the starting point was so extreme.

What you should do instead

At this initial stage of contracting, you should ignore your vendor’s proposed contracts. Simply set them aside for the time being, and do this for two reasons.

First, in order to express in writing the terms and conditions that are most important to you, you must actually think of what those terms and conditions might be. Likeable as your vendor may be, your vendor will not have already added to its proposed contracts the terms and conditions most important to you for your particular project. You will have to come up with this stuff on your own.

Second, until you know what terms and conditions are most important to you

for your particular project, you are in no position to challenge your vendor’s biased provisions except in attempt to remove or limit the bias. “I don’t know exactly what impact this provision has on our project, but I know it’s not a provision that helps our cause.” Challenging these provisions in a vacuum does not really help you.

The big picture

Now is the time to start with a fresh, big-picture perspective, and then fill in lots of detail. Circle back to earlier stages of your procurement process and revisit your decisions, your assumptions, and the various things you have learned. As a result of your many meetings and discussions, there may be things that you are now taking for granted: special vendor qualifications, how a particular piece of your project will be orchestrated, acutely risky aspects of your project, and so on. Bring to mind other similar projects within your organization and apply what you learned from those experiences.

Re-acquainting yourself with prior thought processes, discoveries, assumptions, and experiences will help you remember aspects of your project that you previously deemed important—whether because they are critical to project success, they pose a substantial risk within your project, or perhaps both—and it will force you to consider the importance of other elements for the first time. This process will help you build out the terms and conditions for your deal that benefit and protect you, terms and conditions that maximize the probability of project success and minimize project risk.

As part of this process, make a detailed list of list of terms and conditions that are important for your particular project, and:

1) Categorize them by subject matter.

For example, requirements development and prioritization, data mapping, business process issues, software development, application integration, database integration, system integration, testing, implementation, buyer protections, vendor management tools, warranties, etc. When you get around to negotiating the items on your list with your vendor, your project team will have important reference points. “Does this contract item touch implementation? If so, let’s look at our implementation items.”

2) Add qualifiers for each item.

Among other things, qualifiers can include a ranking of particular item’s relative importance within your project (critical to project success, represents substantial risk, wish list, etc.). When you get around to negotiating the items on your list with your vendor, your project team will be less inclined to treat all items on your list as equally important. Almost certainly, not all will be equally important. Your team will have a sense of how hard to push on a particular item, and in terms of the give and take that occurs in any negotiation process, they will have sense of what items to compromise (and by how much) or concede outright if met by strong resistance from your vendor.

3) Add relevant notes and comments for each item.

Among other things, relevant notes to attach to your list items include comments about accountability. Who within your project will be accountable for accomplishing the particular item: your vendor, your internal staff, or some combination? And what should happen if the party with accountability drops the ball?

With this kind of list in hand, you are in a much better position to review your vendor’s proposed contracts. Perhaps most important, you are no longer reviewing the contracts in a vacuum. You are equipped to conduct a truly meaningful review of your vendor’s proposed contracts.

Is there a gap in the vendor’s proposed contracts; that is, an item from your list has not been addressed at all? Is there an inaccuracy in the vendor’s proposed contracts; that is, an item is addressed, but its present treatment does not match your understanding, preference or requirement? Are topics within the contracts miscategorized? Are interrelated items not treated as such? Are accountabilities not clearly established?

An even better approach

Although breaking the mold and adopting the above approach to technology vendor contracting will certainly help you produce better contracts for your next technology project, which contracts should facilitate a better project outcome, there is a way to help yourself even further.

Instead of starting with and working from your vendors’ proposed contracts for your next project, think about developing your own standard agreements to include within your technology procurement process (usually at the RFP stage).

First, develop a neutral or somewhat buyer-favorable Software License Agreement. Find a standard Software License Agreement and neutralize or remove the elements of vendor bias. Then add the buyer-side content that you would normally find yourself negotiating with a typical vendor (were you working from the vendor’s standard Software License Agreement). Next, find a standard Consulting Services Agreement and do the same thing.

You can add your newly-developed standard agreements to your next technology RFP and request that responding vendors either approve your standard agreements as-is, or cite alternative language for provisions they do not find acceptable.

By incorporating your standard agreements into your technology procurement process, you will achieve two important things. First, you will be able—probably for the first time—to evaluate vendor candidates based on one of the most important factors for project success, terms and conditions. You can guage a prospective vendors appetite for terms and conditions that are important to your for your particular project BEFORE you have selected a vendor. It is much harder to win favorable terms and conditions AFTER you have selected the vendor for your project. And second, you will greatly reduce negotiation cycle times.

More and more commercial information technology buyers—of all sizes—are using this approach. It may surprise you to learn that many reputable technology vendors will not only entertain the possibility of working from your standard agreements instead of theirs, they may even welcome the prospect because it saves them time and expense as well.

A word of caution

When you develop your own standard agreements, exercise some discipline. Do not convert a terribly vendor-biased agreement into a terribly buyer-biased agreement. This will not help your cause. Instead, shoot for balance. Software developers, for example, have to protect their rights in their intellectual property, and there a certain limits beyond which they will not venture; for example, an excessively broad license grant. Understand vendor limitations and be fair. Add buyer bias judiciously and only if it is truly important to your organization.

Meet Nuckles at http://www.NucklesLaw.com or visit the firm’s sister site at http://www.TechnologyBuyersAdvocate.com.

© 2008 All rights reserved. Olive Consulting Group LLC / Nuckles Law Firm

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Facing The Facts With An Information Technology Degree

admin — Wed, 19 Aug 2009 15:46:57 +0000

Andy West asked:

Getting an information technology degree makes perfect sense in a world where the technology’s expansion rate shows no signs of slowing down. Those who love to work with computers and are looking for a solid and dependable career choice would be wise to consider the information technology field. No matter where one goes in the world, IT professionals will find their skills in demand.

It is no secret how much daily life has come to depend on computers and their various aspects. From computer programming to network engineering, the demand for intelligent and detail focused individuals are an essential element. This is especially true if things are expected to stay running in a functional and efficient manner.

Unbeknownst to many, there are a number of different career choices when it comes to the information technology field. While some careers are very detail oriented and have individuals working in solitary environments, others require the cooperation of many departments at a time. While some careers require an individual to think fast on their feet others simply require following preset instructions.

As long as a person has an interest in computers, there is likely a career in information technology that they will find fulfilling. As technology changes so do certain aspects of an information technology career. This guarantees an individual will never get stuck in a rut when it comes to their job.

More often than not, getting an information technology degree will also entail getting a particular type of certification in such areas as Cisco’s CCNA or Microsoft’s MCSE and other applications. These specialized skills can help further their career and gain just the earning power they have been looking for. In fact, many companies only hire individuals with qualifications held in these types of programs.

A reputable information technology program is one that works closely with vendors such as Microsoft to help students get certified in all programs from MCSA and MCAD to Comptia’s A+ or Net+. Because technology changes as rapidly as it does, students may find they will need to update their certification from time to time. However, this keeps them at the forefront of the newest technologies as they emerge.

As technology progresses, the need for computer savvy technicians also rises; however, IT positions are not just filled by those walking in off the street. Until a person gets the right skills with the right education, an IT job will be completely off limits. Taking part in an accredited program will get the wheels going on an individual’s IT career in no time.

Depending on what an individual hopes to achieve, he or she can spend as little as one year learning the ropes for a new IT career. Extensive degrees can take two to four years to complete. The bonus of getting an information technology degree is that a person can build their career goals in the direction that fits them best.

For those already in the field looking to advance themselves, an accredited school can offer financial aid. This can help cut back on the reservations that many adults have about going back to school. Many schools offer financial aid specialists that help individuals hatch just the right plan to get them where they want to go.

An information technology degree has helped many individuals get high paying jobs with both large and small companies in every industry across the board. Some information technology jobs can boast the highest starting salaries of any career choice available. This has made information technology jobs one of the most sought after careers ever.

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Business & Technology ***** – Does Business Drives Technology or Technology Drives Business?

admin — Sun, 16 Aug 2009 07:53:46 +0000

Pervaiz Pyar Ali asked:

Information Technology and the move to a computerized infrastructure model are bringing great changes to many industries. Often it is the CIO of the company who escort this fundamental shift in the business revenue stream. Leading others through modernization, revolutionize and transformation means you must be able to make changes yourself.

Forget about asking whether technology drives business or business drives technology. Stop perturbing about whether or not technology is strategic. Silence all the confusions about how advance this technology is to that technology. In technology, there are numerous questions that if you have to ask, you probably already know and don’t like the answer. A more satisfying line of inquiry is how much of your technological horsepower is actually being used to turn the wheels of innovation.

Some people says that Technology drives business modernization, novelty, success & Innovations that opens up new doors of opportunities, improves the company’s performance on the whole, sharpens the company’s market intelligence, and makes new things possible for the clients. Another school of thought is that the Business Drives Technology, as such integration is about assisting business to facilitate their profitability by utilizing technology and other resources available to the enterprise. But realistically speaking, the driving force comes from the CEO and CIO of the company, who both endeavor to leverage technology to its fullest potential.

In a society that has become entirely dependent on computers and immediate communications, technology is becoming the heartbeat in the process of office design as decisions on layout and services. Some aspects of technology, like the computer animation & communication, are highly visible demonstration devices. But more of it is in the largely unseen infrastructure, with the emphasis on sophisticated wiring and smart communication devices to provide for an ever greater flow, and on communications and power facilities to keep operations running through almost any anticipated calamity.

In the modernization of the today’s businesses, Common business drivers include; Mergers and Acquisitions, Internal Reorganizations, Application and System Consolidation, Inconsistent/Duplicated/Fragmented Data, New Business Strategies, Compliance with Government Regulations, Streamlining Business Processes. To achieve the success in the accommodation of these business drivers, the sturdy and smart input would be required from both the parties i.e. the business as well as the technology.

In a company, you could cover every surface in your office with how to manage change. But one aspect of change management that often dodges IT Managers is how to better influence corporate colleagues. If information technology drives business decisions, the IT executives must communicate and be persuasive with other department heads on key project management issues.

Strategic planning for Information Technology is one component of an overall company vision for success. This psychoanalysis facilitates IT professionals to successfully define short and long-term goals and ascertain the resources necessary to apprehend such goals. To ensure success, the strategic plan should be developed in a thorough but rapid manner, consist of a brief, succinct compilation of analyzed data, and provide opportunities by which additional planning and analysis can occur.

Several important benefits occur as the result of a successful strategic IT plan. First, employees are provided with an understanding of how their role fits in with the overall company structure. Also, this planning allows managers to realize additional opportunities for growth and success. Finally, important relationships between technology investment and positive outcomes, such as increased market share, are revealed.

It’s now become the industry dilemma that IT people need to know more about business. They need to understand the disciplines and the lingo of business process management, business performance management, customer relationship management, supply chain management, financial management, human resources management, operations management, etc. Lacking that knowledge, communication with business people and understanding of business requirements will forever be troubled.

On the other hand the Business people should also drive their efforts to know more about information technology. As with all communication and relationship issues, this is not a prejudiced problem. Just as IT people need to become more business-oriented, business people need to be more IT-oriented. They need to understand the roles and relationships among the many different kinds of technology upon which their information systems depend, and they need to understand the dependencies among those technologies. Business people need to have a working knowledge of the technology stack as it affects their capability to get information, perform business analysis, and make informed business decisions.

Beyond the relatively straight-forward needs of business becoming IT-oriented and technologists becoming business-oriented, there lies a new challenge. We must develop common understanding and shared perspective of value, an issue that is both a business concern and a technology consideration. When business and IT have different meaning and outlook for value, conflicts are certain to arise.

Business and IT organizations often have two evidently different perspectives of value. IT expert generally take a data-to-value approach. Where Data produces information, information enhances knowledge, knowledge drives action, action produces outcomes, and favorable outcomes deliver value. Business management typically uses a goals-to-value system. Business drivers and goals determine strategies, strategies drive tactics, which in turn produce results, and positive results produce value.

Effective business/IT relationships are ultimately a question of alignment. New IT skills, new business skills, and new perspectives that sets the stage for business/IT alignment. But it doesn’t assure alignment. To achieve genuine association there are several things that must be done; some by IT, some by the business, and some collectively.

Conflicts between business and IT organizations have existed from the very beginning of automated Information Systems. We have accelerated in so many ways both in business and in technology. However, the problem still pestilences most of the businesses. The Business/IT ***** must go away. The cost is high; the value is null; and the barriers that it crafts grow bigger each moment. The problem can be fixed, and the time to fix it is now!

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A Glimpse into Computer Technology Training

admin — Mon, 03 Aug 2009 08:10:50 +0000

BeginCollegeNow asked:

by: David R. Wetzel

Computer technology schools offer a range of degrees and programs. Schools that teach computer technology include technical schools, colleges and universities. Degrees in computer technology are offered at three levels for beginning students; bachelor’s degree, associate’s degree and specialized computer certifications.

Technical schools offer computer technology degree programs year round, while colleges and universities offer summer courses for earning a degree quicker or part-time programs for busy students.

Typical programs offered by computer technology schools such as ITT Technical Institute include information security systems, data communication systems management, computer science, software engineering, web development, networking and software applications. Degrees from other schools of computer technology include computer gaming design, interactive media develop, web development, and systems administrator.

Computer technology schools offer courses focused on the architectures of operating systems, network systems, user interface construction, C + + language, data bases types and formats, programming standards, etc. These courses are designed for those who wish to earn degrees in computer software and computer information systems. Courses focused on web design and development includes Internet hierarchy, authoring tools, scripting designs and more.

Bachelor’s degree computer technology upper-division courses focus on data storage advanced warehousing techniques, management of technology projects, multiple computer programming languages, graphical interface design, software development methods and more. The advantage of a bachelor’s degree in computer technology is a wider selection of employment opportunities.

Computer degrees lead to earning certifications in computer technology. Many courses in computer programs prepare students to pass tests for computer technology certifications. According to About.com’s article Computer Certification’s Top 10 Certifications for 2009, the top two certifications are Cisco Certified Internetwork Expert and Certified Information Systems Auditor. Their pass rates are low; however, average annual salaries are high.

Someone considering a computer technology education needs to first determine the type of degree they want to pursue. This decision helps narrow the search for a computer technology school. Computer technology bachelor’s degree can be completed in four years, associate’s degree programs can be completed in two years and certification programs range from few months to a year.

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